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"You will return all dispatchhed items to us, and a new system will be arranged for you..."
BOLLOCKS.
Yes, folks, roll up! Roll up! Roll up for a tale of woe, a story of the most hideously mismanaged PR exercise in the history of computing! The tale of how the Alienware fanboy went from fan to... well, not so fan.
Um.
Well, I'm actually lost for words. I'll post a summary of the situation some time later, when I have some control over my temper, because at the moment my best suggestion for improving customer service at Alienware is to give them a chili suppository.
BOLLOCKS.
Yes, folks, roll up! Roll up! Roll up for a tale of woe, a story of the most hideously mismanaged PR exercise in the history of computing! The tale of how the Alienware fanboy went from fan to... well, not so fan.
Um.
Well, I'm actually lost for words. I'll post a summary of the situation some time later, when I have some control over my temper, because at the moment my best suggestion for improving customer service at Alienware is to give them a chili suppository.
